Education Sessions
Monday, April 2nd, 2012
9:30 am – 10:45 am
Opening Keynote
Max Valiquette: Make the Change of Tomorrow, Today
Fostering and rewarding innovation is a tough thing to do, but now, more than ever, staying on top depends on creating a culture of innovation. So how do you make this happen? Max Valiquette has worked with some of the biggest brands and organizations in the world to help them understand what they need to do for tomorrow right now. In this presentation you’ll find out how to make innovation a priority in your workplace; how technology and innovation are forever, completely linked; and why it’s important to abandon some of your most-used (and most-hated!) workplace practices right now, no matter how engrained they are in your organization.
11:00 am – 11:50 am
MA-1
An Overview of LTC in Ontario: Strength & Opportunities for Improvement Identified Through Accreditation Canada’s Qmentum Program
Toby Yan, Jonathan Mitchell, Accreditation Canada
Participants will be presented with an overview of the 2011 accreditation results for long term care in Ontario as compared to Canada and other sectors of care. Results presented will include compliance rates with national standards, required organization practices, survey questionnaires on governance, work-life and patient safety culture.
MA-2
Due to Unforeseen Circumstances this Education
Session Cancelled
MA-3
Medication Safety Issues for Senior’s Care
Dr. Neil McKinnon, Associate Director Research, College of Pharmacy, Dalhousie University
Medication safety issues are paramount to high quality care for all long term care and retirement residents. Participants in this session will garner insight into research currently underway to study the adverse consequences of medication use such as preventable drug-related morbidity and medication errors, and implementing and evaluating pharmacy programs and services and drug policy.
MA-4
Preventing Fraud & Financial Abuse
David Golden, Lisa Correnti, Torkin Manes LLP, ReaAnn, Ridout, Ontario Network for the Prevention of Elder Abuse
Under both the Retirement Home Act and the Long Term Care Home Act, homes are required to report any form of abuse. Fraud and financial abuse are increasing threats to senior residential care providers and the vulnerable populations they work with. Participants will learn how to detect and prevent fraud, understand their role in investigation, fact finding and follow up, and garner tips on conducting an organizational assessment for prevention.
2:00 pm – 2:50 pm
MP-1
Quality Connections
Panel: Jean-Marie Berthelot, VP Programs, Canadian Institute for Health Information; Ben Chan, CEO, Health Quality Ontario
Enhancing quality and safety is a value shared in all levels of health care, and fundamental to the mandates of the organizations represented on this panel. Join them for an informative discussion as they consider the role they play; examine the potential for closer alignment of quality agendas and how systems and protocols support overall objectives.
MP-2
De-Mystifying Social Media
Stefan Baranski, Counsel Public Affairs; Brett Bell, Grassroots On-Line
Mystified by social media and its’ impact on society? Don’t know a ‘twitter’ from a chirp? Join social media experts Stefan Baranski and Brett Bell for an informative look at the trends and facts, and discover how best to utilize this powerful tool in the context of senior’s care.
2:00 – 3:30 pm
MP-3
Working Together to Put Living First
Jennifer Carson, Schlegel-University of Waterloo Research Institute for Aging; Paul Brown, Director of Operations, Schlegel Villages; Josie d’Avernas, VP, Schlegel-University of Waterloo Research Institute for Aging
In this interactive session, you will learn how the Schlegel-University of Waterloo Research Institute for Aging and Schlegel Villages worked in partnership with residents, family members and team members from every level of the organization to enhance resident-centredness and quality of life. Guided by a strengths-based organizational development strategy known as Appreciative Inquiry, Schlegel Villages’ community members worked collaboratively to: 1) discover their strengths; 2) share their dreams for a more ideal future; 3) design aspiration statements to put their dreams into words; and 4) develop goals and action steps to turn their aspirations into operational realities. Appreciative Inquiry helps us identify and connect with what is positive and life-affirming in senior living in ways that heighten our energy, vision and action for change.
2:00 – 4:00 pm
MP-4
Residents First: The Pursuit of Quality
Eileen Patterson, Vice President Quality Improvement, Health Quality Ontario
Residents First continues to support long term-care homes through Leading Quality, an initiative designed specifically to assist long term-care home leaders in achieving their quality improvement goals. This session is designed for leaders who are beginning their quality journey and seeking to gain momentum in applying quality improvement initiatives or to re-introduce quality improvement in their homes.
3:00 – 4:00 pm
MP-5
Behavioural Supports in Ontario: A Health System Approach to Help Persons with Responsive Behaviours
Matt Snyder, Coordination & Reporting Office; David Harvey, Provincial Lead
The Behavioural Support Systems in Ontario is an integrated network of people, services and supports across the continuum of care that provides quality care for those with behaviours associated with complex and challenging mental health, dementia or other neurological conditions. Evidence demonstrates that the health system currently fails to support this group and as a result, inadequate care is provided, often in the wrong location, with families often left on their own to find supports and manage transitions. Participants will be informed of the evidence base for this behavioural initiative and become acquainted with Quality Improvement Tools to assist service design.
MP-6
Is There a New Way Forward? A Small, Rural & Northern Operators Perspective
Panel: TBA
The realities of delivering elder care in Ontario continue to be changed by the government’s Transformation Agenda and a restrictive economy. While the issues affecting operators in population centres receive ongoing attention, small, rural & northern operators often have a significantly different set of concerns. How do their unique models of care fit into system realities? What are the new and innovative ideas that will best leverage the strengths of these operators?
Tuesday, April 3rd, 2012
9:00 am – 10:30 am
TA-1
TD Bank Leadership Series: The Future of Healthcare in Ontario
Moderator: Steve Paikin, TV Ontario
Panel: Don Drummond, Queen’s University; Tom Closson, former CEO, Ontario Hospital Association; Shirlee Sharkey, CEO St. Elizabeth Health Care; Ron Sapsford; CEO, Ontario Medical Association
9:00 – 11:00 am
TA-2
Ignite Action: Changing the Landscape of Your Leisure Programs Through Innovative Program Planning
Speaker: Bernice Miller
This session will take participants through an interactive workshop that will help you understand how mindful planning, curiosity and innovative program planning using a shared leadership model can change the landscape of leisure programming in your organization. Practical strategies and techniques will be shared to inspire you to create a dynamic and innovative calendar that meets the unique leisure needs of residents.
TA-3
Residents First: Leading Quality
Eileen Patterson, Vice President Quality Improvement, Health Quality Ontario
Residents First continues to support long term-care homes through Leading Quality, an initiative designed specifically to assist long term-care home leaders in achieving their quality improvement goals. This session is designed for those leaders who have already had some successes and are continuing on their quality journey and will assist homes in maintaining, celebrating and spreading achieved improvements.
TA-4
Falls Prevention & Behavior Management Under the RHA
Karen Fisher, PT Health; Cathy Conway, Alzheimer Society of Ontario
Falls prevention and behavior management are two key care services under the RHA 2010 Regulations. Every retirement home will need to develop and implement strategies to reduce or mitigate the risk of falls, along with strategies and skills to address dementia-related behavioral risk. Participants will learn both practical and informative approaches to address these issues.
9:00 – 9:50 am
TA-5
Cleaning & Disinfection of Environmental Surfaces: Are We Doing It Right?
Dr. Syed Sattar, Professor of Microbiology, University of Ottawa
Dr. Sattar is a world-renowned expert in the field of environmental biology. His work focuses on how the environment can help or hinder the proliferation of disease-causing agents. His discoveries regarding the spread of infections in various health care facilities have become critical in the development of global strategic infection control procedures. Participants will leave with a better understanding of cleaning and disinfection of environmental surfaces.
TA-6
Late Stage Dementia: The Time Has Come
Dr. Michael Gordon, Director of Medical Ethics, Baycrest Geriatric Health Care System
The recently published “Rising Tide: The Impact of Dementia in Canada” by the Alzheimer Society, documents the increase in dementia in the elderly population and the effect on all those concerned: individuals, families, and general society, including all aspects of the health care system. To date, a disproportionate emphasis has been directed to diagnosis and treatment, with little emphasis on the terminal phase of the disease and its impact on residents and families. This presentation will focus on this particular aspect of dementia with recognition that in the late stages a palliative approach is often the most human and clinically appropriate action to be taken.
TA-7
Ozone in Laundry: The New Green
Mike Pilolli. Director, Coinamatic Commercial Laundry
Learn about the benefits and advantages of ozone use in laundry, including cost savings. Participants will understand what to look for in a supplier and garner information on system design, installation programs, programming and maintenance concerns related to the product.
10:00 am – 10:50 am
TA-8
LQIP Update
Karen Slater, Senior Manager, Compliance & Enforcement (East & North Regions)
This information presentation will focus on the progress to date with the new inspection system, including implementation, results to date, and statistics and trends data and their implication for the sector.
TA-9
Quality Food & Dining Experiences for Today’s Residents
Speakers TBA
Today’s residents choose to live in communities where they trust they will receive hospitality-focused service, high quality, and both choice and flexibility. Learn how to balance offering menu selections adapted to varying taste and preferences while taking into account the numerous diet restrictions of a diverse clientele. Participants will garner tips on how to make the dining experience the highlight of the resident’s day.
10:00 am – 11:30 am
TA-10
Common Scents Solutions-Man’s Best Friend & Bed Bug’s Worst Enemy
Michael Goldman, Associate Certified Entomologist, Purity Pest Control Limited
Inspector Kody is a Certified K9 Bed Bug Detector. Kody and handler Michael Goldman will demonstrate the detection of bed bugs and provide information on the best methods to eradicate Bed Bugs and manage a pest control program in your facility.
10:45 am – 11:45 am
TP-2
NOTE: This session has been moved to an AM Education Session – NEW TIME
RHRA Update: Application & Inspection Process
John Risk, Legal Counsel, Retirement Home Regulatory Authority
Soo Ching Kikuta, Compliance Director, Retirement Home Regulatory Authority
In July 2012 the Retirement Home Act 2010 was proclaimed, requiring all retirement homes in Ontario to be licensed to operate. Since that time, the Retirement Home Regulatory Authority (RHRA) has been formed to implement the Act. Find out about the latest on the implementation, as well as information on the applicaton and inspection process. Learn what the expectations are and what is required to apply for operating a retirement home in Ontario.
11:00 am – Noon
TA-11
Orders Under the Act: The Appeals Process
Confused about the appeals process for orders under the Long Term Care Homes Act? Join our experts for an informative discussion on what you can expect and how to best approach the appeals process to ensure a positive outcome for all concerned.
TA-12
The High Cost of Low Immunization Rates & the Urgent Need for System-Wide Change
Larry W. Chambers, Senior Scientist, Élisabeth Bruyère Research Institute; Lois Crowe, Research Manager, Canadian Healthcare Influenza Immunization Network; Lucy Elliott, Director of Care, Rockwood Terrace; Po-Po Lam, PhD Candidate, University of Toronto
Speakers from the Canadian Healthcare Influenza Immunization Network will present compelling evidence on the urgent need for system-wide change to improve healthcare personnel influenza immunization rates in long-term care organizations. We will present results from current research projects and personal experiences in advocating for cultural and systemic changes needed to improve healthcare personnel influenza immunization rates. The evidence we present will clearly demonstrate that if we immunize our healthcare personnel, we save the lives of our residents and patients.
TA-13
OHRS/MIS Implementation: We Have Data – Now How Do We Use It?
Josie Barbita, Project Manager, Patty Alberton, Business Lead, LTCH OHRS/MIS Project
This presentation will focus on the collaborative effort used to develop the Verification Report, Comparative Report and the Healthcare Indicator Tool and explore how to use these tools for quality improvement, benchmarking, and as evidence to support financial decision-making.
1:00 pm – 1:50 pm
TP-1
Ministry of Health & Long Term Care Update
Mr. Saad Rafi, Deputy Minister, Ministry of Health and Long Term Care
TP-3
The Role of Nutrition in Pressure Ulcer Management
Sarah Abraham, Nestle Healthcare Nutrition
Pressure ulcers are prevalent in all healthcare setting, creating a significant burden for residents, caregivers and the health system. This session will discuss the impact of pressure ulcers, describe the physiology of how ulcers form and review the factors that contribute to the healing process.
TP-4
Innovative Recreation Programming – Panel Presentation
Speakers: Jennifer Sarkis, The Willowgrove; Kerri Hill, Vision Nursing Home; Debbie Allen, Leacock Care Centre; & Rob Clayton, Leisureworld Cheltenham
2:00 pm – 3:00 pm
Closing Keynote
Meg Soper
Wit, Fit and Balance…Strategies for Success
Meg Soper’s twist on life provides her motivational life balance presentation with a perspective only a stand-up comic could possibly deliver. This presentation takes you through the stresses of everyday life and sheds a humorous light on it. Whether you are faced with stress in the workplace or the inevitable obstacles of daily living, Meg offers a refreshing perspective. You will leave in stitches, armed with a number of strategies to enhance your life experience and maintain a sense of balance.